The Sales Support Administrator will play a key role in supporting TecQuipment's sales team by ensuring the smooth administration of sales activities from initial enquiry through to order processing and after sales support. Contributing to the sales effort, the role requires strong organisational skills, attention to detail and effective communication with internal teams, international partners and end users to develop and maintain strong working relationships. 

Your main responsibilities will include: 

•  Actively support the sales team to ensure efficient day to day operations.
• Prepare and issue quotations for UK and international customers in a timely and efficient manner
• Process sales order accurately and issue order acknowledgments and sales documentation
• Manage and maintain the sales database, ensuring all customer interactions are accurately recorded to support forecasting
• Track and progress sales enquiries ensuring timely follow up
• Act as a key point of contact for customers and international partners by providing excellent customer service and responding to enquiries professionally and promptly
• Support customers throughout the quotation/sales process, including status updates and basic product information
• Monitoring order progress and proactively communicating updates to the sale team and customers.
• Liaise with international partners to ensure they have the information required to support customers
• Liaise closely with production, logistics, finance and engineering teams to ensure orders are fulfilled correctly and on schedule
• Assist with export documentation and shipping requirements where applicable
• Support sales forecasting by producing accurate reports and pipeline tracking
• Review visit reports, follow up on actions and schedule appointments 
• Assist with sales presentations, on site customer visits and marketing materials as required